eHallPass Login Guide (Students & Teachers)

Where to sign in

Knowing the right place to click matters. Schools deploy eHallPass in different ways, so your login experience depends on your district’s configuration.

Use your school or district portal first

Start with your school’s website, student portal, or learning management system. Most districts embed the eHallPass login link in their main navigation menu, student resources section, or teacher dashboard. You might see a button labeled “Hall Pass,” “eHallPass,” or “Digital Passes.” Clicking it takes you directly to the correct sign-in page configured for your school.

Many schools use managed accounts and single sign-on (SSO). This means your login credentials are tied to your existing school Google, Microsoft, or district identity provider. If your school uses managed accounts, you won’t create a separate eHallPass password—authentication happens automatically through the platform your school already uses for email, classroom tools, and other apps.

If your school uses Securly Pass

Many schools access eHallPass through the Securly Pass platform. When you reach the sign-in page, you’ll see options to authenticate through a third-party identity provider. According to Securly documentation, if your school uses one of these services, you should log in using it rather than creating separate credentials.

Common identity providers on Securly Pass sign-in pages include:

• Google (for schools using Google Workspace for Education)
• Clever (for districts that launch apps through Clever portals)
• Microsoft (for schools using Office 365 or Azure Active Directory)
• ClassLink (for districts using ClassLink LaunchPad)
• GG4L (Global Grid for Learning, used by some districts)

The specific options visible on your sign-in screen depend on what your school IT department has enabled. You’ll only see the authentication buttons your school configured.

Avoid “fake login” pages

Red flags to watch for:

• Sites claiming “free premium eHallPass” – Legitimate school systems don’t offer paid premium tiers to individual students.
• Pages promising “bypass” or “unlimited passes” – These are phishing sites designed to steal usernames and passwords.
• Random look-alike domains – Official access happens through your school’s portal or verified district links, not through third-party domains with slight spelling variations.

Always verify the URL before entering credentials. If you’re unsure whether a login page is legitimate, close the tab and navigate to your school’s official website instead. Contact your school’s IT help desk if you received a suspicious link via email or text message.

Step-by-step login (standard method)

If your school doesn’t use SSO, you’ll log in with a username and password assigned by your district. Here’s the complete process.

What happens after login

Students can request and check passes – Your dashboard displays a button to submit a new pass request, a dropdown menu of approved destinations (bathroom, nurse, office, etc.), and a list showing your pass history with timestamps and approval status.

Teachers review and approve requests – Your dashboard shows a notification counter for pending requests. Click a request to see the student’s name, destination, and current pass count for the day. Approve or deny with one tap, and optionally add a note explaining why (like “please wait until after the quiz”).

The exact layout varies by school configuration, but the core functions remain consistent: students request, teachers approve, and both parties see activity history.

Single sign-on options your school may use

Single sign-on (SSO) eliminates the need to remember separate passwords for every school application. When your district enables SSO, you authenticate once through your school’s identity provider, and eHallPass opens automatically without asking for additional credentials.

Schools choose which sign-in method to enable. You won’t necessarily see all the options listed below—your sign-in screen only displays the identity providers your school IT department has configured. If you see multiple buttons and aren’t sure which one to use, ask your teacher or check your school’s IT documentation.

Pick your identity provider

• Google – If your school uses Google Workspace for Education, you sign in with your school Google account. Click the Sign in with Google button, enter your school email (usually ending in something like @students.yourschool.edu), and authenticate. Google verifies your identity and redirects you back to eHallPass without requiring a separate password.
• Clever – If your district launches apps through Clever, you access eHallPass from your Clever LaunchPad. Log in to your school’s Clever portal (typically clever.com/in/yourschool), find the eHallPass app tile, and click it. Clever handles authentication behind the scenes and opens eHallPass with your account already logged in.
• Microsoft (Azure AD) – If your school uses Office 365 or Azure Active Directory, you sign in with your school Microsoft account. Select the Sign in with Microsoft button, enter your school email and password, and complete authentication. Microsoft confirms your identity and sends you to eHallPass.
• ClassLink – If your district uses ClassLink LaunchPad, you access eHallPass through your ClassLink portal. Log in to ClassLink (usually a custom URL like launchpad.classlink.com/yourschool), locate the eHallPass icon in your app list, and click to launch. ClassLink authenticates you automatically.
• GG4L – If your district uses Global Grid for Learning, you sign in through your GG4L portal. Navigate to your school’s GG4L page, log in with your GG4L credentials, and find eHallPass in your app dashboard. Click to launch, and GG4L handles authentication.

If you’re not sure which SSO to use

Ask your school IT team. Most schools enable only one SSO method, so you typically won’t face a choice. If you do see multiple identity provider buttons on the login screen, choosing the wrong one results in an “account not found” error because your credentials don’t exist in that system.

Your school’s IT help page, welcome email, or orientation materials usually specify which identity provider to use. If you can’t find this information, email your school’s help desk or ask your teacher during class.

What are my login credentials?

Your login method—password-based or SSO—comes from your school, not from eHallPass directly. Understanding where your credentials originate helps you know who to contact when you have access problems.

Credentials are school-managed: Your school provides your access method. Some schools assign traditional usernames and passwords during orientation. Others skip password login entirely and configure SSO through Google, Microsoft, Clever, ClassLink, or GG4L. Your credentials depend on which approach your district chose.

If your school uses password login: You receive a username (often your student ID, school email, or a custom format like firstname.lastname) and a temporary password you’re required to change on first login. Passwords typically follow your district’s security policy.

If your school uses SSO: You don’t receive separate eHallPass credentials. Instead, you use the same username and password you use for email, Google Classroom, Microsoft Teams, or other school apps. Authentication happens through your identity provider, and eHallPass never stores a password.

If you don’t know your login details: Contact your teacher for students, or your school’s IT help desk for teachers. Do not attempt to guess, create your own account, or use a friend’s credentials.

Forgot password or can’t access your account

Password reset

If you use SSO (Google, Clever, Microsoft, ClassLink, GG4L): You don’t have a separate eHallPass password to reset. Your password is managed by your identity provider. Reset it through that platform instead:

• Google accounts: Visit accounts.google.com/signin/recovery and follow the recovery steps.
• Microsoft accounts: Go to account.microsoft.com and select “Forgot password.”
• Clever, ClassLink, or GG4L: Use your district’s portal recovery process or contact your school IT for assistance.

If you use traditional password login: Look for a Forgot Password link on the login page. Click it, enter your username or email address, and check your inbox for a password reset email. Follow the instructions in the message to create a new password.

If the reset email doesn’t arrive within five minutes: Check your spam or junk folder. Confirm you entered the correct email address. If the message still doesn’t appear after ten minutes, contact your school IT—your account might not be configured correctly.

Locked out / too many attempts

After multiple failed login attempts (typically three to five, depending on your school’s security settings), some systems temporarily lock your account to prevent unauthorized access. This lockout usually lasts five to fifteen minutes.

What to do: Wait at least ten minutes without attempting to log in. The lockout timer resets each time you try, so continuing to attempt login extends the delay. After waiting, try once more with the correct credentials. If you’re still locked out after thirty minutes, contact your school IT help desk.

eHallPass login not working

Most login problems resolve quickly with a few systematic checks. Work through this list in order before escalating to support.

Common problems

• “Login failed” error – Usually means incorrect username or password. Double-check spelling, capitalization, and spaces. Try typing credentials manually instead of pasting.
• Redirect loop (SSO mismatch) – Browser bounces without completing authentication. Clear cookies for both eHallPass and your SSO provider’s domain.
• Blank screen after login – Indicates a JavaScript error, blocked content, or a failed resource load. Try a different browser or disable all extensions.
• “Access denied” or “Account not provisioned” – The system doesn’t recognize your account or you haven’t been assigned the correct role. Contact your school IT department.

When to escalate

For account issues, SSO problems, or device configuration, contact your school’s IT help desk. Individual users should not contact vendor support directly. Schools manage their eHallPass deployments, and vendor support requires district-level authentication. Always start with your school IT.

Mobile login

Most schools allow mobile access through a web browser. Some also provide dedicated mobile apps, though availability varies by district.

Browser-based access works on most devices. Open Safari (iOS), Chrome (Android), or your preferred mobile browser. Navigate to your school’s eHallPass portal using the same URL you use on a computer. Log in with your credentials or SSO method. The interface adapts to smaller screens.

Troubleshooting mobile SSO issues: Check whether your browser is blocking popups or third-party cookies. Enable both for the eHallPass and Securly Pass domains, then try again.

FAQs