Contact Us

Have a question about an eHallPass login issue or a page on this website? Send us a message and we will review it.

Reach out via Email

Our team monitors inquiries and aim to provide helpful guidance where possible.

(Note: Replace with your real support email address.)

Before you message us

Please note: we are an informational website and not the vendor. We cannot access eHallPass accounts, reset passwords, approve passes, or change school settings.

What to include (recommended)

To help us understand your issue better, please include the following details in your email:

Sign-in Method Google / Microsoft / Clever / ClassLink
Device Type Chromebook, iPad, Windows, Mac
Browser Type Chrome, Edge, Safari
Error Message The exact error code or text (copy/paste)

Security Note

Protecting your information is vital.

For your safety, do not send passwords, student IDs, or private student information.

Stuck on a School Account issue?

If you cannot access your specific school account, the fastest path to a resolution is contacting your school’s IT help desk or teacher.

View Troubleshooting Guide